Edify Level 2 Diploma in Business Administration (RQF)

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Qualification title: TQUK Level 2 Diploma in Business Administration (RQF)
Qualification type: Vocational Related Qualification  (Higher Education)
Level: 2
Accreditation status: Accredited
Credit Equivalency: 45
Qualification number (RQF): 601/4933/4
Progression routes: TQUK Level 3 Diploma or second of 2 year Honors Degree at UK University
Availability: UK and international
Centre Specification: Download Specification
Course Brochure: Download Brouchure


Course Overview

The EDIFY GLOBAL Level 2 Diploma in Business Administration (RQF) is designed to enhance and recognise learners’ knowledge, understanding, and ability to work in business administration roles. The qualification is appropriate for people who work in a variety of administrative positions in the corporate world.


Mandatory Units

  • Communication in a business environment
  • Understand employer organisations
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Manage personal performance and development
  • Develop working relationships with colleagues

Optional Units Group A

  • Administer the recruitment and selection process
  • Handle mail
  • Organise business travel or accommodation
  • Provide reception services
  • Provide administrative support for meetings
  • Prepare text from notes using touch typing
  • Manage diary systems
  • Collate and report data
  • Contribute to the organisation of an event
  • Employee rights and responsibilities
  • Prepare text from shorthand
  • Buddy a colleague to develop their skills
  • Store and retrieve information
  • Administer parking dispensations
  • Administer finance
  • Prepare text from recorded audio instruction
  • Archive information
  • Administer human resource records
  • Produce business documents
  • Produce minutes of meetings
  • Meet and welcome visitors in a business environment
  • Health and safety in a business environment
  • Use a telephone and voicemail system
  • Contribute to the development and implementation of an information system
  • Monitor information systems
  • Develop a presentation
  • Deliver a presentation
  • Analyse and present business data
  • Maintain and issue stationery and supplies
  • Use and maintain office equipment

Optional Units Group B

  • Using Email
  • Bespoke Software
  • Spreadsheet Software
  • Data Management Software
  • Presentation Software
  • Word Processing Software
  • Website Software
  • Deliver customer service
  • Participate in a project
  • Processing customers’ financial transactions
  • Payroll Processing
  • Process information about customers
  • Develop customer relationships

Optional Units Group C

  • Understand the use of research in business
  • Understand the legal context of business
  • Principles of marketing theory
  • Principles of digital marketing
  • Principles of customer relationships
  • Understand working in a customer service environment
  • Know how to publish, integrate and share using social media
  • Exploring Social Media
  • Understand the safe use of online and social media platforms
  • Principles of equality and diversity in the workplace
  • Principles of team leading

Learning Outcomes

  1. Recognise the concepts that guide the formation of positive interactions between children, adolescents, and adults.
  2. Be able to assist with educational activities.
  3. Recognise the role and characteristics of assessment in learning.
  4. Be familiar with the major pieces of legislation, guidelines, policies, and procedures pertaining to the protection of children and adolescents.
  5. Be able to evaluate their own work.
  6. Under the supervision of a teacher, be able to plan and prepare learning activities.

Entry Requirements

  • There are no set entry requirements, although students should have a level one or equivalent in literacy and numeracy.
  • The qualification is appropriate for students who are 16 years old or older.
Enrolled: 0 students

Working hours

Monday 9:30 am - 5.00 pm
Tuesday 9:30 am - 5.00 pm
Wednesday 9:30 am - 5.00 pm
Thursday 9:30 am - 5.00 pm
Friday 9:30 am - 5.00 pm
Saturday 9:30 am - 5.00 pm
Sunday Closed
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